Formats and related files
The fourth annual Benchmarking of Administrative & Support Services (BASS) report provides information on the cost, efficiency, and effectiveness of administrative & support (A&S) services in the State sector. Results cover five A&S service functions across larger departments and Crown entities over three reporting periods (FY 2010/11, FY 2011/12 and FY 2012/13).
The report is a key deliverable from the annual A&S service benchmarking exercise, which provides management information to support value for money assessments, target-setting, and tracking of improvement over time. It also provides a picture of each function across agencies, including larger cross agency improvement programmes.