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Administrative and Support Services Benchmarking Report for the Financial Year 2010/11

Appendix 5: NZ Full Cohort Results

This appendix compares the NZ full cohort for FY 2009/10 and FY 2010/11 to a range of comparator datasets.

Table 17 | Human Resources function results
Ref Metric name NZ full cohort
(FY 2009/10 median)
NZ full cohort
(FY 2010/11 median)
APQC all participants cohort (median) APQC similar (median) UKAA cohort (median)
HR1 Total cost of HR function per employee $2,307 $2,503 $1,579 $2,719 $1,618
HR2 Ratio of employees per HR FTE 70.21 72.38 67.42 60.00 66.00
HR3 Cost of HR Process per employee:          
HR3.1       Develop & manage HR planning, policies and strategies $452 $499 $433 - -
HR3.2       Recruitment, source and select employees $480 $445 $466 - -
HR3.3       Reward and retain employees $212 $212 $140 - -
HR3.4       Develop and counsel employees $462 $538 $208 - -
HR3.5       Manage employee information $261 $290 $291 - -
HR3.6       Redeploy and retire employees $147 $156 $99 - -
HR4 Cost of recruitment per new recruit $3,522 $3,167 $1,680 $3,156 -
HR5 Number of employees per HR process FTE:          
HR5.1       Develop and manage HR planning, policies and strategies 305.10 302.50 - - -
HR5.2       Recruitment, source and select employees 376.76 379.33 - - -
HR5.3       Reward and retain employees 732.14 735.00 - - -
HR5.4       Develop and counsel employees 320.31 331.19 - - -
HR5.5       Manage employee information 470.05 463.64 - - -
HR5.6       Redeploy and retire employees 983.61 969.23 - - -
HR6 Number of days absence per employee excluding maternity and paternity leave 6.79 6.52 5.00 5.45 8.81
HR7 Percentage of new hires still in the role after 12 months 85% 80% 92% 93% 83%
Table 17 | Human Resources function results (continued)

Ref
Metric name NZ full cohort
(FY 2009/10 mean)
NZ full cohort
(FY 2010/11 mean)
UKAA cohort
(mean)
HR8 Human Resources management practice indicators provide an indication of whether the function is a well-run, modernised and mature function. 72% 74% 67%
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