Table 9 | Corporate & Executive Services metric definitions
| Ref | Metric name | Metric description |
|---|---|---|
| CES1 | Total cost of CES as a percentage of organisational running costs | The total cost of combined CES functions divided by organisational running costs. |
| CES2 |
Total cost of CES as a percentage of ORC CES2.1: Communications and external relations CES2.2: Strategy and planning CES2.3: Library, document management, archives and research CES2.4: Audit and risk management CES2.5: Legal CES2.6: Total cost of all other identified corporate costs |
The cost of separate CES functions divided by organisational running costs. |
| CES3 | Total cost of the CES function per organisational FTE | The total cost of combined CES functions divided by the average total number of full time equivalents in the organisation. |
| CES4 | Legal management practice indicators | The number of selected leading Legal management practices undertaken by the function. |
| CES5 | Communications management practice indicators | The number of selected leading Communications management practices undertaken by the function. |
Management practice indicator descriptions
This section describes the management practice indicators (MPI) that were measured in FY 2009/10 and FY 2010/11. MPIs are adopted from the UK Audit Agencies (UKAA) administrative and support (A&S) service performance measurement methodology. Within that methodology, the MPI score assesses "the extent to which...[a] function achieves a set of key management practices which will provide an indication of whether it is a well-run, modernised and mature function."[65]
Each MPI has a minimum score of 0/10, or 0 percent, and a maximum score of 10/10, or 100 percent. A score of 0 percent indicates that an agency has none of the management practices featured in the MPI, and 100 percent indicates that an agency has all of the management practices featured in the MPI.
