Appendix 4: Metric Definitions
This section describes the metrics that were used for the FY 2009/10 and 2010/11 measurement exercises. Metric descriptions for each function are largely based on the UK Audit Agencies experience in this measurement. This is published information and available through the Public Audit Forum at http://www.public-audit-forum.gov.uk/publicat.htm
| Ref | Metric name | Metric description |
|---|---|---|
| HR1 | Total cost of HR function per employee | The total cost of providing HR services divided by the total number of organisational employees serviced by the HR function. |
| HR2 | Number of employees per HR FTE | The average number of organisational employees serviced by each full time equivalent in the HR function. |
| HR3 |
Cost of HR processes per employee: HR3.1: Develop and manage HR planning, policies and strategies HR3.2 Recruitment, source and select employees HR3.3 Reward and retain employees HR3.4 Develop and counsel employees HR3.5 Manage employee information HR3.6 Redeploy and retire employees |
The cost of HR processes per organisational employee. |
| HR4 | Cost of recruitment per new employee | The direct cost to the HR function of hiring a new recruit divided by the number of hires during the period. |
| HR5 |
Number of employees per HR process FTE: HR5.1: Develop and manage HR planning, policies and strategies HR5.2: Recruitment, source and select employees HR5.3: Reward and retain employees HR5.4: Develop and counsel employees HR5.5: Manage employee information HR5.6: Redeploy and retire employees |
The total number of organisational employees per HR process FTE. |
| HR6 | Number of days absence per employee (excluding maternity and paternity leave) | The total number of sick days in the year divided by the total organisational employees. |
| HR7 | Percentage of new hires in the role after 12 months | The number of new hires that remain in their same role after 12 months. |
| HR8 | Human Resources management practice indicator | The number of selected leading HR management practices undertaken by the function. |
