Appendix 1: Bibliography
Accenture, Outsourcing and Procurement Mastery: How procurement masters leverage outsourcing on the path to high performance, 2008, available at http://www.accenture.com/us-en/Pages/insight-bpo-procurement-mastery-leverage-performance-summary.aspx (accessed 15 February 2012).
Department of International Affairs, Implementation of Directions and Priorities for Government ICT, Wellington, 2010, p.6, available at www.dia.govt.nz/Directions-and-Priorities-for-Government-ICT (accessed 15 February 2012).
HM Government, The State of the Estate in 2010: A report on the efficiency and sustainability of the Government estate, UK Cabinet Office, HM Treasury, London, 2010, p. 7, available at http://www.cabinetoffice.gov.uk/resource-library/state-estate-2010 (accessed 15 February 2012).
Ministry of Economic Development, 'Government Procurement Reform Programme', information available at www.procurement.govt.nz (accessed 15 February 2012).
National Audit Office [United Kingdom], Value for Money in public sector corporate services: A joint project by the UK Public Sector Audit Agencies, London, 2007, available at http://www.public-audit-forum.gov.uk/performanceindicators.pdf (accessed 15 February 2012).
State Services Commission, Assessment of Strategic Human Resource and Organisational Development Capability, New Zealand Government, Wellington, May 2009.
The Treasury, Public Sector Financial Management Capability Report 2008, New Zealand Government, Wellington, survey done in 2008; information released in 2009.
The Treasury, Better Administrative and Support Services Programme: Report on Phase One findings and proposal for Phase Two, Wellington, CAB Min (10) 38/4B refers.
