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Administrative and Support Services Benchmarking Report for FY 2008/09 and FY 2009/10

Appendix 8: Summary of agency results for FY 2009/10

This appendix shows the results for the NZ full cohort that measured in FY 2009/10 across each metric.

Table 38 - Human Resources function agency results for FY 2009/10
      HR3:  Cost of HR Process per employee
Agency HR1:  Total cost of HR Function per employee HR2:  Ratio of employees per HR FTE HR3.1:  Develop and manage HR planning, policies and strategies HR3.2:  Recruitment, source and select employees HR3.3:  Reward and retain employees HR3.4:  Develop and counsel employees HR3.5:  Manage employee information HR3.6:  Redeploy and retire employees

NZ group one cohort

               
DBH $3,060 41.50 $765 $306 $458 $337 $800 $394
MCH $2,965 47.92 $292 $708 $256 $1,114 $412 $183
MFE $5,292 42.28 $735 $2079 $185 $1,395 $362 $536
MFish $2,393 115.00 $300 $1494 $240 $120 $180 $60
MoT $4,459 38.68 $826 $893 $604 $1,133 $261 $741
NZQA $2,651 93.69 $1239 $434 $372 $197 $197 $212
SSC $3,943 39.23 $563 $570 $342 $1,896 $341 $230
TEC $2,452 36.00 $332 $362 $355 $1,144 $83 $176
TPK $2,876 44.49 $902 $806 $395 $163 $489 $122
Treasury $5,278 36.09 $950 $1689 $528 $1,847 $106 $158

NZ group two cohort

               
Customs $1,401 100.00 $497 $326 $99 $99 $280 $99
DIA $1,201 74.03 $113 $301 $116 $315 $147 $209
DoC $1,984 89.02 $445 $52 $59 $1,131 $238 $59
DoL $2,203 77.42 $559 $337 $499 $513 $189 $105
LINZ $2,652 46.37 $904 $869 $84 $557 $174 $64
MAF $1,458 120.05 $283 $425 $175 $428 $123 $24
MED $2,027 65.81 $408 $382 $253 $648 $123 $212
MFAT $6,385 24.21 $1,340 $705 $617 $1,980 $1,040 $703
MoH $1,638 88.94 $459 $164 $197 $377 $295 $147
NZTA $3,204 48.83 $1,096 $325 $359 $607 $547 $270
NZTE $2,417 64.44 $343 $615 $172 $515 $293 $208
Stats $2,363 70.21 $129 $487 $300 $953 $371 $123
Tourism $2,312 57.08 $415 $600 $231 $466 $457 $138

NZ group three cohort

               
ACC $2,353 93.95 $238 $343 $417 $1,109 $118 $128
Corrections $980 94.25 $49 $245 $98 $294 $98 $196
HNZC $3,869 56.53 $174 $480 $214 $2,205 $303 $493
IR $1,404 82.48 $427 $163 $63 $462 $188 $101
MoE $1,310 116.72 $287 $337 $139 $329 $203 $15
MoJ $1,442 140.59 $485 $483 $41 $331 $73 $30
MSD $1,021 127.18 $306 $153 $41 $306 $194 $20
NZ Fire $1,506 125.14 $452 $271 $212 $293 $49 $230
NZ Police $1,593 77.77 $184 $516 $87 $191 $511 $103
NZDF $3,960 27.98 $739 $1,199 - $399 $1,623 -
Table 38 - Human Resources function agency results for FY 2009/10 (continued)
    HR5:  Percentage of HR staff by HR process
Agency HR4:  Cost of recruitment per new recruit HR5.1:  Develop and manage HR planning, policies and strategies HR5.2:  Recruitment, source and select employees HR5.3:  Reward and retain employees HR5.4:  Develop and counsel employees HR5.5:  Manage employee information HR5.6:  Redeploy and retire employees

NZ group one cohort

             
DBH $1,814 17.5% 17.5% 17.5% 11.3% 21.3% 15.0%
MCH $3,541 15.4% 19.6% 14.2% 27.5% 12.9% 10.4%
MFE $7,797 25.2% 20.3% 5.0% 23.6% 16.1% 9.9%
MFish $5,485 25.0% 25.0% 20.0% 10.0% 15.0% 5.0%
MoT $6,289 25.3% 22.0% 4.4% 22.0% 13.2% 13.2%
NZQA $2,597 46.7% 16.4% 14.0% 7.5% 7.5% 7.9%
SSC $2,718 21.8% 24.2% 9.7% 29.1% 12.1% 3.1%
TEC $1,375 16.0% 18.7% 17.3% 28.7% 6.0% 13.3%
TPK $6,687 21.7% 29.0% 14.5% 3.6% 27.5% 3.6%
Treasury $11,688 18.0% 32.0% 10.0% 35.0% 2.0% 3.0%

NZ group two cohort

             
Customs $4,885 33.3% 25.0% 8.3% 8.3% 16.7% 8.3%
DIA $2,147 10.3% 26.0% 8.7% 22.6% 13.4% 19.0%
DoC $722 28.6% 4.2% 5.1% 41.4% 15.8% 4.9%
DoL $3,044 25.4% 15.3% 22.6% 23.3% 8.6% 4.8%
LINZ $5,046 22.7% 13.6% 9.1% 31.8% 18.1% 4.5%
MAF $7,850 21.0% 23.6% 14.2% 33.2% 4.9% 3.2%
MED $4,164 18.6% 30.0% 12.8% 20.5% 15.9% 5.5%
MFAT $8,536 13.2% 10.5% 13.2% 21.1% 23.7% 18.4%
MoH $1,202 27.5% 11.8% 11.8% 23.5% 17.6% 11.8%
NZTA $2,709 26.1% 13.0% 11.7% 24.4% 15.9% 8.9%
NZTE $3,679 11.1% 27.8% 16.7% 24.4% 17.8% 13.3%
Stats $2,745 5.5% 16.4% 9.6% 21.9% 35.6% 11.0%
Tourism $3,915 25.0% 24.2% 20.0% 20.0% 10.0% 0.8%

NZ group three cohort

             
ACC $3,009 33.7% 16.4% 5.6% 24.9% 12.1% 7.5%
Corrections $1,129 5.0% 25.0% 10.0% 30.0% 10.0% 20.0%
HNZC $2,860 4.9% 14.7% 6.8% 45.2% 21.5% 6.8%
IR $3,437 32.0% 7.7% 5.8% 38.2% 6.7% 9.7%
MoE $1,332 25.3% 18.5% 14.6% 26.5% 13.3% 1.7%
MoJ $2,573 49.2% 21.1% 4.0% 20.9% 4.4% 0.7%
MSD $1,308 20.0% 14.0% 6.9% 29.7% 27.1% 2.5%
NZ Fire $11,145 31.5% 17.7% 16.0% 8.8% 4.4% 22.1%
NZ Police $12,635 14.1% 32.8% 6.7% 14.7% 23.8% 7.9%
NZDF $17,121 16.3% 19.4% 0.0% 15.7% 48.6% 0.0%
Table 38 - Human Resources function agency results for FY 2009/10 (continued)
Agency HR6:  No of days absence
per employee
(excl maternity/paternity)
HR7:  Percentage of new hires
still in the role after 12 months
HR8:  HR MPI score

NZ group one cohort

     
DBH 5.30 49.3% 100%
MCH 6.25 92.3% 80%
MFE 4.67 56.9% 60%
MFish 6.09 84.6% 80%
MoT 4.89 90.0% 80%
NZQA 9.78 86.2% 70%
SSC 5.65 88.2% 70%
TEC 4.97 74.4% 50%
TPK 10.04 74.4% 60%
Treasury 5.38 76.5% 70%

NZ group two cohort

     
Customs 7.93 85.8% 80%
DIA 7.76 94.3% 60%
DoC 7.46 90.6% 60%
DoL 7.10 80.9% 70%
LINZ 7.70 86.8% 80%
MAF 6.24 95.5% 60%
MED 6.46 99.0% 90%
MFAT 5.93 86.5% 50%
MoH 6.12 84.5% 50%
NZTA 7.08 93.2% 70%
NZTE 2.99 78.0% 80%
Stats 6.88 86.3% 60%
Tourism 4.53 75.0% 70%

NZ group three cohort

     
ACC 7.67 61.5% 60%
Corrections 10.56 81.3% 80%
HNZC 8.33 84.2% 90%
IR 9.30 83.1% 90%
MoE 6.44 77.9% 80%
MoJ 6.94 81.1% 60%
MSD 9.76 78.4% 70%
NZ Fire 10.68 94.1% 70%
NZ Police 6.79 84.7% 60%
NZDF 3.78 85.1% 80%
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