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Better Public Services

Page updated 14 Jan 2015

Better Public Services focuses on the State Services working better to deliver improved results for New Zealanders. Better Public Services seeks to retain the strengths of our State services while addressing weaknesses such as fragmentation, government agencies working in silos, and inefficiencies.

The Better Public Services programme was launched by Prime Minister John Key on 15 March 2012. Better Public Services was informed by the Better Public Services Advisory Group report, which provided recommendations to the Government in December 2011. The advisory group recommended changes to:

  • Manage the public sector less as a collection of individual agencies, each pursuing their own objectives, and more as a system focused on a few priority outcomes that will make a difference for New Zealanders
  • Clarify and strengthen leadership capability, and
  • Move away from a culture where value-for-money is a secondary consideration, towards an environment where public servants are motivated to continuously innovate and improve.

The aim of Better Public Services is a higher performing and resilient State services that New Zealanders trust, delivering outstanding results and value for money.
Changes are being made in a number of areas:

Treasury supports implementation of Better Public Services. Changes to the way government funds cross-agency activity enables Better Public Services. This includes:

For more information visit Better Public Services (State Services Commission website).

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