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Managing for Outcomes in the New Zealand Public Management System - WP 04/15

Publication Details

  • "Managing for Outcomes" in the New Zealand Public Management System
  • Published: Sep 2004
  • Status: Current
  • Author: Cook, Anna-Luis
  • JEL Classification: D29; D73; H19
  • Hard copy: Available in HTML and PDF formats only.

Managing for Outcomesin the New Zealand Public Management System

New Zealand Treasury Working Paper 04/15

Published: September 2004

Author: Anna-Luis Cook


Managing for Outcomes is the process by which central agencies and Ministers are seeking to promote a results focus within the New Zealand public management system. This paper argues that if a results focus is to truly be introduced to the New Zealand public management system then all aspects of the wider system will need to be amended, in order to support a general cultural change. In promoting this view the paper provides a summary of the system as it currently stands and considers how the structural, financial, strategic and performance management elements of the wider public management system could be amended to support an outcomes focus within the core New Zealand public service.

Table of Contents

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Table of Contents

List of Figures

1 Introduction

2 The New Zealand model

3 Key principles, the nature of outcomes, and managing for outcomes

4 Structures

5 Strategic management

6 Performance management – to support accountability or learning?

7 Financial management

8 A managing for outcomes model

9 Conclusion


Appendix - Analysis of evaluation in the New Zealand public management system

twp04-15.pdf (953 KB) pp. 55

List of Figures


This paper summarises a thesis prepared in partial fulfilment of the requirements for the Masters of Public Management degree from Victoria University of Wellington.

In completing that thesis I need to acknowledge the support and assistance I received from my colleagues in the New Zealand Treasury. I also wish to thank Charles Brougham, Peter Hughes, Chris Martin, Alex Matheson, Brett Mudgway, Richard Mulgan, John Raine, Derek Russell, Geoff Sadler, Jonathan Slater and Judith Smith for willingly sharing their thoughts and experiences with me.

Thanks also to Bill Ryan, Graham Scott and Tom Berthold for their comments on the initial thesis.


The views, opinions, findings, and conclusions or recommendations expressed in this Working Paper are strictly those of the author(s). They do not necessarily reflect the views of the New Zealand Treasury.  The Treasury takes no responsibility for any errors or omissions in, or for the correctness of, the information contained in these working papers. The paper is presented not as policy, but with a view to inform and stimulate wider debate.

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