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Ministerial Servicing Performance 2015/16

The Treasury drafts responses to Parliamentary Questions for Written Answer (PQs), Ministerial Correspondence (MC) and Official Information Act requests (MOIAs) for consultation with, or approval by, the responsible Minister. We also respond to Official Information Act requests received by the Treasury (TOIAs).

The Treasury provides these services to the Minister of Finance, Associate Ministers of Finance and/or other Ministers on referral from the Minister of Finance or an Associate Minister of Finance; the Minister of Science and Innovation; and the Minister for State-Owned Enterprises.

  MC PQ MOIA TOIA
Total for all Votes (estimated volume for full year) 600 300 120 220
Actual volume of replies completed to 30 June 2016 407 342 127 343
Target % answered by due date 95% 100% 100% 100%
Actual % answered by due date 89% 77% 82% 92%
Target % first draft accepted 95% 100% 95% N/A
Actual % first draft accepted 84% 91% 82% N/A

Agreed measures and standards for ministerial servicing

Timeframe Quality indicator

Ministerial Correspondence

 

Unless otherwise agreed with the Minister's Office, submit a reply to:

  • correspondence marked “Urgent” by the Minister's Office within 5 working days of referral
  • correspondence specified by the Minister's Office as requiring “Priority” within 10 working days of referral, and
  • all other correspondence within 15 working days of referral.
At least 95% of replies will be acceptable to the Minister and will not require amendment.

Parliamentary Questions

 

Replies to written PQs will be submitted to the Minister's Office by 12.00pm on the due date specified by the Office.

Replies to oral PQs will be due at the Minister's Office by 12.30pm on the due date specified by the Office.

Replies will be consistent with Standing Order 386.

Replies to Official Information Act requests made to the Minister

 

All MOIA requests and Ombudsman investigations will be handled within the time limits prescribed by the Act.

Replies will be delivered to the Minister at least 5 working days before the relevant statutory time limit, unless otherwise agreed with the Minister's Office.

All replies will be complete and accurate in the information they convey and will be prepared with appropriate consultation of relevant parties.

Advice on, handling of and replies to MOIA requests will accord with the provisions of the Official Information Act 1982.

At least 95% of MOIA replies will be acceptable to the Minister and will not require amendment.

Replies to Official Information Act requests made to the Treasury

 

All TOIA requests and Ombudsman investigations will be handled within the time limits prescribed by the Act.

The Treasury will consult and inform the Minister, and/or other Ministers, on replies to TOIAs, as appropriate and within agreed timeframes.

All replies will be complete and accurate in the information they convey.

Advice on, handling of and replies to TOIA requests will accord with the provisions of the Official Information Act 1982.

Consultation on proposed replies will be appropriate and acceptable to the Minister.

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