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Shared Support Services

What is Intended to be Achieved with this Appropriation

This appropriation is intended to achieve quality, efficient support services for other agencies.

Scope of Appropriation

This appropriation is limited to provision of support services to other agencies.

Significant Work Completed

During 2013/14, the Treasury:

  • delivered finance, human resources, information management and technology services to SSC and DPMC
  • continued standardising and enhancing the Central Agencies' operating environment; in particular, upgrading the payroll system, undertaking a major refresh and consolidation of CASS IT infrastructure, implementing Finance workflow and implementing e-recruitment. These enhancements are intended to deliver greater network resilience and performance, improved security and reduced risks. In addition we have taken up support for the MCDEM as it was merged into DPMC, and
  • achieved the objectives for the second year of operation; which entailed reducing risk, building resilience, expanding its services to include MCDEM and starting to develop the future vision for ICT and for CASS as a whole.
Performance Dimensions Target for 2013/14 Performance for 2013/14 Forecast for 2014/15
Service level standards are met to the standards and timeframes agreed with the three Central Agencies. Achieved Achieved Achieved
Shared Support Services 2014
Main Estimates
Supp. Estimates
Unaudited Forecast as per BEFU 2014
6,381 Expenses 7,430 8,000 9,654 10,400

Funded by:

6,381 Other revenue 7,430 8,000 9,654 10,400

Expenditure is $2.224 million under the Supplementary Estimates budgetand this is also reflected in the lower Departmental Revenue charged for these services. MCDEM activities moved from DIA to DPMC from 1 April 2014, which increased related support services. The transition is continuing into 2014/15 resulting in under-expenditure in 2013/14.

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