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Ministerial Servicing Performance 2010/11

The Treasury drafts responses to Ministerial Correspondence (MCs), Parliamentary Questions (PQs) and Official Information Act 1982 requests (OIAs) for consultation with, or approval by, the responsible Minister.

The Treasury provides these services to the Minister of Finance, Associate Ministers of Finance and/or other Ministers, on referral from the Minister of Finance or an Associate Minister of Finance, the Minister for Infrastructure, the Minister of Science and Innovation and the Minister for State-Owned Enterprises.

There are two categories of OIA requests: OIA requests made to Ministers (MOIAs) and OIA requests made to the Treasury (TOIAs). The number of PQs listed below relates to written PQs only.

Estimated and actual volumes for MC, PQ and OIA requests referred to the Treasury by the Minister's Office for 2010/11 are presented below:

Estimated and actual volumes for MC, PQ and OIA requests for 2010/11
  PQs MCs MOIAs TOIAs
Total for all Votes 235-365 900-1,005 120-225 195-285
Actual draft replies 181 1314 163 174
% answered by due date 98% 45% 75% 82%
% first draft accepted 100% 92% 98% N/A
Performance Measures for the 2010/11 Financial Year

Measures and Standards Agreed for Vote Finance

Description Timeframe Quality Indicator
Ministerial Correspondence

Unless otherwise agreed with the Minister's Office, submit a reply to:

  • correspondence marked "Urgent" by the Minister's Office within 5 working days of referral
  • correspondence specified by the Minister's Office as requiring "Priority" within 10 working days of referral, and
  • all other correspondence within 15 working days of referral.

At least 95% of replies will be delivered within agreed timeframes.

At least 95% of replies will be acceptable to the Minister and will not require amendment.

Parliamentary Questions Replies to written PQs will be submitted to the Minister's Office by 12.00pm on the due date specified by the Office. Replies will be consistent with Standing Order 377.
Relies to Official Information Act 1982 requests made to the Minister

All MOIA requests and Ombudsman investigations will be handled within the time limits prescribed by the Act.

Replies will be delivered to the Minister at least 5 working days before the relevant statutory time limit, unless otherwise agreed with the Minister's Office.

All replies will be complete and accurate in the information they convey and will be prepared with appropriate consultation of relevant parties.

Advice on, handling of and replies to, MOIA requests will accord with the provisions of the Official Information Act 1982.

At least 95% of MOIA replies will be acceptable to the Minister and will not require amendment.

All stated timeframes will be met. 

Replies to Official Information Act 1982 requests made to the Treasury

All TOIA requests and Ombudsman investigations will be handled within the time limits prescribed by the Act.

The Treasury will consult and inform the Minister, and/or other Ministers, on replies to TOIAs, as appropriate and within agreed timeframes.

All replies will be complete and accurate in the information they convey.

Advice on, handling of and replies to, TOIA requests will accord with the provisions of the Official Information Act 1982.

Consultation on proposed replies will be appropriate and acceptable to the Minister.

All stated timeframes will be met.

Ministerial Servicing will not exceed budgeted costs.

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